We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped. You can also choose to pay with PayPal or Klarna.
WHERE IS MY ORDER?
US orders can be tracked by clicking TRACK ORDER. Once an order is placed, please allow one to three business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so that you can track your order in transit. For domestic orders, please allow up to seven business days for your package to arrive after it's been shipped.
CAN I CANCEL MY ORDER?
Unfortunately, we are not able to cancel an order once it has been placed. We also cannot accommodate any changes to an order once it has been placed. Before you place your order, please confirm that all of your information, including your shipping address, name, phone number, credit card details, and product selection is correct, as BLESS THY SKIN is not responsible for any mistakes. Thank you.
DO YOU ALLOW REFUNDS OR RETURNS?
All sales are final. We do not offer refunds or exchanges, nor do we allow cancellations or returns. BLESS THY SKIN reserves the right to refuse any return at any time.
MY ORDER SAYS IT HAS BEEN DELIVERED BUT I CAN'T FIND IT. CAN YOU HELP?
You will need to contact the carrier directly by visiting USPS.com
CAN YOU HELP WITH A DAMAGED PRODUCT?
We apologize that you received a damaged item. Please send us an email to BLESSTHYOILS@GMAIL.COMand include a photo of your damaged item within 48 hours of receiving your product. Our customer service team will review it and get back to you.
HOW DO I MANAGE MY SUBSCRIPTIONS?
You can change your subscription frequency by sending an email to BLESSTHYOILS@GMAIL.COM
HOW DO I CREATE AN ACCOUNT?
You can create an account by visiting https://blessthyskin.com/account/login
HOW CAN I REACH THE BLESS THY SKIN CUSTOMER SERVICE TEAM?
For customer service inquiries, please send us an email to BLESSTHYOILS@GMAIL.COM. Our Customer Service team aims to respond within 24 hours of receiving your inquiry. Response times will be extended during holidays and product launches.
